Free foundational course

Agentic Foundations: AI & AI Agents — From Chatbot to Operator

Learn how AI agents work and practice directing their work with clear instructions and checks.

About this course

You already talk to AI. This course teaches you to manage it. In nine modules you go from chat-window user to operator: you install one agentic CLI tool, supervise it like a new hire, write the governance files that make it safe, and leave with one working skill running at Trust Level 0. You also write the promotion criteria that decide when it earns more trust. Built on The Agentic Operator Playbook and the RISE of the Agents keynote by RS Mills, this is the keynote's assignment, turned into a course.

9 modules 9 lessons 164 estimated reading minutes

Work at your own pace. Allow additional time for practice, assignments and revision.

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Free vs. Pro

The Shift: Consultant Mode vs Delegation Mode

You already use AI. This module shows you the ceiling you've been using it under. In plain language, you'll learn what a large language model actually is, meet the two postures of Consultant Mode and Delegation Mode, and pick up the one-sentence filter the whole course runs on: the Work Off the Desk Test. Your lab is an audit of your own chat history, and you should expect a near-100% Consultant Mode result. That number is not a failure. It's the baseline the rest of the course exists to move.

What an Agent Actually Is: The Four Slots

In Module 1 you decided you need a hire. Before day one of the internship you need to read the résumé. The whole résumé is four slots: model, tools, memory, governance. In this module you'll strip the marketing off one real agent product with a single question, then spec your own first agent on half a page. You'll walk away holding two artifacts: a teardown verdict on a real product and your first agent spec.

Hire Your First Intern: Install and Supervise

Today you make your first hire. You'll install one agentic CLI tool, and either Claude Code or Codex will do. Then you'll verify it with an observable check and supervise it through three small tasks, approving every single action, exactly the way you'd watch a human intern on day one. You'll say no to it at least once, on purpose, and watch it stop. You walk away with a working agent on your machine and your first governance artifact: the day-one run log.

The Org Chart: Four Roles, Four Models

In Module 3 you hired one intern; today you draw the org chart for your one-person company's AI staff. It has four named roles: Mission Control, Router, Architect, and Worker, each with one job and a right-sized model. You'll learn the two laws that make the chart pay. The first is "Opus writes specs, Sonnet writes code." The second is that the split pays twice, because it makes the work cheaper AND easier to debug. Then you'll sketch one of your own repetitive tasks across the four roles and walk away holding a written verdict: agent-shaped or not. One thing before you start: you are not in the chart. You're the boss all four roles report to.

Brain vs Body: The Framework That Travels

Right now, everything your Module 3 hire knows about how you work lives in one place: the tool you happen to be running this quarter. Today you fix that before it becomes expensive by splitting the brain (the rules and lessons you own, in plain files) from the body (whichever runtime executes them this quarter). You'll walk away holding your first two brain files: an AGENTS.md with the seven hard stops plus one of your own, and a WORKFLOW_RULES.md a stranger could follow cold, stored where they survive any platform change.

Find Your Eight Prompts

You hired the intern, drew the org chart, and wrote the employee handbook. Now comes the step a good manager never skips: writing the job description. You write it by watching the job get done first. For one full week you automate nothing and log every task you finish; then you distill that log into exactly eight prompts on one printed page. That page is the artifact Module 7's build depends on, and the discipline that produces it is the one almost everyone skips.

Build One Skill (at Trust Level 0, with Written Promotion Criteria)

Everything you have built so far converges here: today, one of your eight prompts becomes your intern's first real assignment. You will spec it in the four slots, build it as a skill your CLI tool discovers and runs, supervise it at Trust Level 0 with every action approved and every run logged, and gate the output with the Work Off the Desk Test. Then comes the paperwork most managers skip. Write the promotion criteria into AGENTS.md before promotion is even possible. You walk away with a working skill and a paper trail a good manager could audit.

Choosing Models + What's Coming

You made your first hire in Module 3 and gave it real work in Module 7. This final full module is workforce planning: after applying the Module 1 data rule, you will run one real high-stakes prompt twice in fresh chats with the same model in each of two or more model families and record within-family variance before family differences. Then, before the irresistibly convenient always-on product is offered to you, you will answer the Three Questions Before You Say Yes in writing about your setup as it exists today. You will walk away holding your first MODEL_NOTES.md entry, a completed THREE_QUESTIONS.md, and a declared exit ramp from this course.

Capstone: The Assignment

The keynote ends by handing its audience a three-week assignment, and you have already done weeks one and two inside this course. This capstone turns the week after into a bounded management decision: document why the next prompt is safe and worthwhile, define its finished output, specify its four slots and governance boundaries, prove the start-date cadence, and write the verification plan. Pro learners submit the resulting SECOND_SKILL_DECLARATION.md against the /20 rubric and pass at 18/20 or above, on the first submission or, after a lower score, on a guided revision. Passing this ninth gate after the other eight reaches All Milestones Passed and completes the certificate path; free learners build and self-assess the same artifact without platform submission.

What you can do	FreeLearn it yourself	Pro · $99Coached, graded, credentialed
Complete all 9 Agentic Foundations modules	Included	Included
Practice with lessons, scenarios, labs, quizzes, and transfer challenges	Included	Included
Save your lesson progress and pick up where you left off	Included	Included
Download the Playbook, AGENTS.md template, and Trust Scorecard	Included	Included

Agentic Foundations: AI & AI Agents — From Chatbot to Operator

Your Progress

See exactly what changes when you add Pro.

Complete all 9 Agentic Foundations modules

Practice with lessons, scenarios, labs, quizzes, and transfer challenges

Save your lesson progress and pick up where you left off

Download the Playbook, AGENTS.md template, and Trust Scorecard

Submit your work and see where it meets each rubric criterion

Revise with clear guidance, then resubmit

Ask your Module Mentor for course-aware coaching

Advance Your Progress by passing graded milestones

Shareable certificate for completing every module's graded work

Course syllabus